| PRODUCTIVITY | DAX utilization: 76.5% site-wide — 11 of 12 clinicians above the 60% target; Ho, Richard DAX (0.8%) is under analytics investigation. wRVU: 117.5% of MGMA P50 site-wide — 10 of 12 clinicians above their individual P50; Johri leads at 148.1%, Clark at 140.8%. |
| PATIENT EXPERIENCE | LTR In-Person: 91.7% site-wide — above the 86.4% benchmark; 1 of 7 MD/DO clinicians (Johri) below benchmark. LTR Video: 72.4% site-wide — below the 81.2% benchmark; 5 of 7 MD/DO clinicians below benchmark. |
| QUALITY |
Quality Measures Met: 6 of 7 HPP-eligible clinicians below 80%; site average 69.0%. Sharifi (83.3%) is the only clinician meeting the target. Open Chart Weeks >7 Days: 20 total weeks site-wide; Ahoy (9 weeks), Gorsi (5 weeks), Gesmundo (3 weeks), and Ho (3 weeks) exceed the monthly policy threshold (≥2 instances in a month). |
† OC Wks >7d (Q1): number of weeks in Q1 2026 in which at least one open chart aged >7 days was recorded. Per policy, goal is fewer than 2 instances per month; any clinician with 2 or more OC weeks in Q1 is flagged for review.
Note: the Clinical KPI Dashboard displays the open chart count; this report displays the number of weeks with any open chart aged >7 days.
See below for clinic-by-clinic and clinician-level detail.
| Metric | Q4 2025 | Q1 2026 | Δ QoQ | Benchmark | Status |
|---|---|---|---|---|---|
| % DAX Utilization | 75.2% | 76.5% | +1.3pp | ≥ 60% | Meeting Goal |
| % New Patient Visits | 16.3% | 15.1% | −1.2pp | Varies | No Goal |
| wRVUs vs. P50 | 110.5% | 117.5% | +7.0pp | ≥ 100% | Meeting Goal |
| E&M Index — Est. Pts | 3.68 | 3.72 | +0.04 | No Goal | No Goal |
| E&M Index — New Pts | 2.57 | 2.61 | +0.04 | No Goal | No Goal |
| cNPS | N/A * | N/A * | — | High | No Goal |
| LTR (In-Person) | 93.3% | 91.7% | -1.6pp | ≥ 86.4% | Meeting Goal |
| LTR (Video) | 75.4% | 72.4% | -3.0pp | ≥ 81.2% | Needs Improvement |
| Quality Measures Met | 76.4% | 69.0% | −7.4pp | ≥ 80% | Needs Improvement |
| Open Chart Weeks >7 Days | 6 | 20 | +14 | Low | Needs Improvement |
* cNPS not yet available in Snowflake.
E&M EP = established patients (99211–99215); NP = new patients (99202–99205).
| Clinician | DAX% | wRVU/P50 | E&M EP | E&M NP | NPV% | LTR IP | LTR Video | Quality | OC Wks>7d |
|---|---|---|---|---|---|---|---|---|---|
Ahoy, Albert PA – Express Care |
94.9% ✓ | 109.8% ✓ | 3.64 | 2.63 | 15.3% | N/A | N/A | N/A | 9 ▲ |
Clark, Corina PA – Primary Care |
95.3% ✓ | 140.8% ✓ | 3.88 | 3.10 | 4.6% | N/A | N/A | N/A | 0 ✓ |
Gesmundo, Cristina Family Medicine |
100.0% ✓ | 112.4% ✓ | 3.76 | 2.80 | 2.2% | 93.2% ✓ (n=44) | 75.0% ▼ (n=8) | 75% ▼ | 3 ▲ |
Gorsi, Gahfora NP – Primary Care |
100.0% ✓ | 113.4% ✓ | 3.59 | 2.70 | 35.6% | N/A | N/A | N/A | 5 ▲ |
Ho, Richard Internal Medicine |
0.8% ▼ | 88.0% ▼ | 3.16 | 2.35 | 5.2% | 88.1% ✓ (n=42) | 83.3% ✓ (n=6) | 75% ▼ | 3 ▲ |
Johri, Nidhi Internal Medicine |
95.2% ✓ | 148.1% ✓ | 3.63 | 1.92 | 13.1% | 85.7% ▼ (n=28) | 50.0% ▼ (n=14) | 58% ▼ | 0 ✓ |
Lee, Christina PA – Express Care |
96.7% ✓ | 108.0% ✓ | 3.87 | 2.82 | 19.0% | N/A | N/A | N/A | 0 ✓ |
Moore, Christopher Family Medicine |
68.3% ✓ | 120.7% ✓ | 3.71 | 2.60 | 9.8% | 95.6% ✓ (n=45) | 81.0% ▼ (n=21) | 67% ▼ | 0 ✓ |
Raminfar, Leila Family Medicine |
100.0% ✓ | 93.9% ▼ | 3.86 | 2.71 | 33.6% | 100.0% ✓ (n=17) | 70.6% ▼ (n=17) | 50% ▼ | 0 ✓ |
Sharifi, Houman Internal Medicine |
66.7% ✓ | 128.8% ✓ | 4.03 | 2.42 | 8.0% | 94.4% ✓ (n=36) | 83.3% ✓ (n=12) | 83% ✓ | 0 ✓ |
Wong, Michelle PA – Express Care |
100.0% ✓ | 124.1% ✓ | 3.89 | 2.84 | 22.5% | N/A | N/A | N/A | 0 ✓ |
Xu, Ling Internal Medicine |
100.0% ✓ | 121.6% ✓ | 3.63 | 2.38 | 12.7% | 87.5% ✓ (n=40) | 66.7% ▼ (n=9) | 75% ▼ | 0 ✓ |
DAX ≥60% ✓ | wRVU ≥100% ✓ | E&M: informational | NPV: informational | LTR IP ≥86.4% | LTR Vid ≥81.2% | Quality ≥80% | OC <2 inst/mo ✓
N/A = APC (LTR and quality not applicable). Quality — = data not available. ▼ = below benchmark. ✓ = at or above. ▲ = flagged (open charts).
† If data is missing for any clinician, it is currently under investigation by the Analytics Department.
| PRODUCTIVITY |
DAX utilization: 96.3% site-wide (Livermore 96.1%, Pleasanton 96.7%) — all 12 clinicians above the 60% target. wRVU: 123.8% of MGMA P50 site-wide (Livermore 126.0%, Pleasanton 120.7%) — 11 of 12 clinicians above their individual P50. |
| PATIENT EXPERIENCE |
LTR In-Person: 92.7% site-wide — above the 86.4% benchmark; Pleasanton at 94.1%, Livermore at 91.7%. LTR Video: 81.3% site-wide; Livermore at 76.5% is below the 81.2% benchmark. |
| QUALITY |
Quality Measures Met: 7 of 8 HPP-eligible clinicians below 80%; Livermore averages 58.3%, Pleasanton 68.3%. Qadir (Pleasanton, 83.3%) is the only clinician meeting the target. Open Chart Weeks >7 Days: Kanagala (Livermore) 4 weeks and Rangwala (Pleasanton) 2 weeks exceed the monthly policy threshold (≥2 instances in a month). |
† OC Wks >7d (Q1): number of weeks in Q1 2026 in which at least one open chart aged >7 days was recorded. Per policy, goal is fewer than 2 instances per month; any clinician with 2 or more OC weeks in Q1 is flagged for review.
Note: the Clinical KPI Dashboard displays the open chart count; this report displays the number of weeks with any open chart aged >7 days.
See below for clinic-by-clinic and clinician-level detail.
| Metric | Q4 2025 | Q1 2026 | Δ QoQ | Benchmark | Status |
|---|---|---|---|---|---|
| % DAX Utilization | 86.4% | 96.1% | +9.7pp | ≥ 60% | Meeting Goal |
| % New Patient Visits | 6.4% | 8.4% | +2.0pp | Varies | No Goal |
| wRVUs vs. P50 | 117.1% | 126.0% | +8.9pp | ≥ 100% | Meeting Goal |
| E&M Index — Est. Pts | 3.44 | 3.42 | −0.02 | No Goal | No Goal |
| E&M Index — New Pts | 3.58 | 3.69 | +0.11 | No Goal | No Goal |
| cNPS | N/A * | N/A * | — | High | No Goal |
| LTR (In-Person) | 90.5% | 91.7% | +1.2pp | ≥ 86.4% | Meeting Goal |
| LTR (Video) | 70.0% | 76.5% | +6.5pp | ≥ 81.2% | Needs Improvement |
| Quality Measures Met | 69.5% | 58.3% | −11.2pp | ≥ 80% | Needs Improvement |
| Open Chart Weeks >7 Days | 2 | 4 | +2 | Low | Needs Improvement |
* cNPS not yet available in Snowflake.
E&M EP = established patients (99211–99215); NP = new patients (99202–99205).
| Clinician | DAX% | wRVU/P50 | E&M EP | E&M NP | NPV% | LTR IP | LTR Video | Quality | OC Wks>7d |
|---|---|---|---|---|---|---|---|---|---|
Alper, Michael Internal Medicine |
100.0% ✓ | 144.7% ✓ | 3.15 | 3.37 | 4.1% | 98.7% ✓ (n=79) | 81.1% ▼ (n=37) | 58% ▼ | 0 ✓ |
Kanagala, Samata Internal Medicine |
80.4% ✓ | 102.9% ✓ | 3.38 | 3.60 | 5.5% | 90.3% ✓ (n=31) | 100.0% ✓ (n=5) | — | 4 ▲ |
Lo, Alicia Family Medicine |
90.6% ✓ | 139.1% ✓ | 3.64 | 3.74 | 14.5% | 85.7% ▼ (n=28) | 84.0% ✓ (n=25) | 58% ▼ | 0 ✓ |
Ratti, Jyothi Internal Medicine |
90.2% ✓ | 164.4% ✓ | 3.51 | 3.65 | 13.4% | 88.0% ✓ (n=50) | 55.6% ▼ (n=18) | 58% ▼ | 0 ✓ |
Samimi, Reta PA – Primary Care |
100.0% ✓ | 20.7% ▼ | 3.28 | 3.20 | 7.3% | N/A | N/A | N/A | 0 ✓ |
Tam, Betty Internal Medicine |
95.4% ✓ | 130.9% ✓ | 3.84 | 4.00 | 2.6% | 78.9% ▼ (n=19) | 100.0% ✓ (n=6) | — | 0 ✓ |
Willkom, Mignonette Family Medicine |
100.0% ✓ | 120.8% ✓ | 3.41 | 4.06 | 6.4% | 88.0% ✓ (n=25) | 85.7% ✓ (n=14) | — | 0 ✓ |
DAX ≥60% ✓ | wRVU ≥100% ✓ | E&M: informational | NPV: informational | LTR IP ≥86.4% | LTR Vid ≥81.2% | Quality ≥80% | OC <2 inst/mo ✓
N/A = APC (LTR and quality not applicable). Quality — = data not available. ▼ = below benchmark. ✓ = at or above. ▲ = flagged (open charts).
† If data is missing for any clinician, it is currently under investigation by the Analytics Department.
| Metric | Q4 2025 | Q1 2026 | Δ QoQ | Benchmark | Status |
|---|---|---|---|---|---|
| % DAX Utilization | 92.3% | 96.7% | +4.4pp | ≥ 60% | Meeting Goal |
| % New Patient Visits | 6.1% | 6.5% | +0.4pp | Varies | No Goal |
| wRVUs vs. P50 | 112.3% | 120.7% | +8.4pp | ≥ 100% | Meeting Goal |
| E&M Index — Est. Pts | 3.69 | 3.69 | 0.00 | No Goal | No Goal |
| E&M Index — New Pts | 3.63 | 3.75 | +0.12 | No Goal | No Goal |
| cNPS | N/A * | N/A * | — | High | No Goal |
| LTR (In-Person) | 91.8% | 94.1% | +2.3pp | ≥ 86.4% | Meeting Goal |
| LTR (Video) | 90.2% | 86.7% | −3.5pp | ≥ 81.2% | Meeting Goal |
| Quality Measures Met | 67.8% | 68.3% | +0.5pp | ≥ 80% | Needs Improvement |
| Open Chart Weeks >7 Days | 3 | 2 | −1 | Low | Needs Improvement |
* cNPS not yet available in Snowflake.
E&M EP = established patients (99211–99215); NP = new patients (99202–99205).
| Clinician | DAX% | wRVU/P50 | E&M EP | E&M NP | NPV% | LTR IP | LTR Video | Quality | OC Wks>7d |
|---|---|---|---|---|---|---|---|---|---|
Luong, Jacky Family Medicine |
100.0% ✓ | 114.2% ✓ | 3.60 | 3.35 | 3.2% | 100.0% ✓ (n=36) | 86.7% ✓ (n=30) | 58% ▼ | 0 ✓ |
Qadir, Maliha Family Medicine |
95.2% ✓ | 140.1% ✓ | 3.76 | 4.38 | 2.8% | 98.0% ✓ (n=49) | 85.7% ✓ (n=21) | 83% ✓ | 0 ✓ |
Rangwala, Razia Family Medicine |
84.4% ✓ | 106.5% ✓ | 3.64 | 3.52 | 10.9% | 91.7% ✓ (n=24) | 68.4% ▼ (n=19) | 58% ▼ | 2 ▲ |
Sheriff, Adnaan Family Medicine |
100.0% ✓ | 107.7% ✓ | 3.53 | 3.88 | 12.6% | 100.0% ✓ (n=36) | 93.3% ✓ (n=15) | 75% ▼ | 0 ✓ |
Velpuri, Anupama Family Medicine |
97.8% ✓ | 139.1% ✓ | 4.00 | 4.05 | 5.8% | 100.0% ✓ (n=26) | 83.3% ✓ (n=6) | 67% ▼ | 0 ✓ |
DAX ≥60% ✓ | wRVU ≥100% ✓ | E&M: informational | NPV: informational | LTR IP ≥86.4% | LTR Vid ≥81.2% | Quality ≥80% | OC <2 inst/mo ✓
N/A = APC (LTR and quality not applicable). Quality — = data not available. ▼ = below benchmark. ✓ = at or above. ▲ = flagged (open charts).
† If data is missing for any clinician, it is currently under investigation by the Analytics Department.
| PRODUCTIVITY | DAX utilization: 89.5% site-wide — all 11 clinicians above the 60% target. wRVU: 96.8% of MGMA P50 site-wide — 5 of 11 clinicians below their individual P50; Lin leads at 129.9%, Bahrani at 122.9%. |
| PATIENT EXPERIENCE | LTR In-Person: 95.6% site-wide — well above the 86.4% benchmark. LTR Video: 84.5% site-wide — above the 81.2% benchmark. |
| QUALITY |
Quality Measures Met: 5 of 6 HPP-eligible clinicians at or above 80%; site average 84.3%. One clinician below benchmark — see Clinician Performance Watchlist. Open Chart Weeks >7 Days: 34 total weeks site-wide; Kelly and Lin, Jennifer (13 weeks each), Tinsley (5 weeks), and Riseman (2 weeks) exceed the monthly threshold (≥2 instances in a month); Hassan (1 week) is within policy. |
† OC Wks >7d (Q1): number of weeks in Q1 2026 in which at least one open chart aged >7 days was recorded. Per policy, goal is fewer than 2 instances per month; any clinician with 2 or more OC weeks in Q1 is flagged for review.
Note: the Clinical KPI Dashboard displays the open chart count; this report displays the number of weeks with any open chart aged >7 days.
See below for clinic-by-clinic and clinician-level detail.
| Metric | Q4 2025 | Q1 2026 | Δ QoQ | Benchmark | Status |
|---|---|---|---|---|---|
| % DAX Utilization | 88.0% | 89.5% | +1.5pp | ≥ 60% | Meeting Goal |
| % New Patient Visits | 4.8% | 4.6% | −0.2pp | Varies | No Goal |
| wRVUs vs. P50 | 95.1% | 96.8% | +1.7pp | ≥ 100% | Needs Improvement |
| E&M Index — Est. Pts | 3.51 | 3.54 | +0.03 | No Goal | No Goal |
| E&M Index — New Pts | 3.68 | 3.72 | +0.04 | No Goal | No Goal |
| cNPS | N/A * | N/A * | — | High | No Goal |
| LTR (In-Person) | 95.4% | 95.6% | +0.2pp | ≥ 86.4% | Meeting Goal |
| LTR (Video) | 92.1% | 84.5% | -7.6pp | ≥ 81.2% | Meeting Goal |
| Quality Measures Met | 85.7% | 84.3% | −1.4pp | ≥ 80% | Meeting Goal |
| Open Chart Weeks >7 Days | 16 | 34 | +18 | Low | Needs Improvement |
* cNPS not yet available in Snowflake.
E&M EP = established patients (99211–99215); NP = new patients (99202–99205).
| Clinician | DAX% | wRVU/P50 | E&M EP | E&M NP | NPV% | LTR IP | LTR Video | Quality | OC Wks>7d |
|---|---|---|---|---|---|---|---|---|---|
Bahrani, Milad Family Medicine |
69.5% ✓ | 122.9% ✓ | 3.87 | 4.00 | 10.0% | 92.9% ✓ (n=42) | 75.0% ▼ (n=20) | 91.7% ✓ | 0 ✓ |
Eichel, James Family Medicine |
100.0% ✓ | 118.6% ✓ | 3.49 | 3.50 | 0.4% | 98.2% ✓ (n=56) | 91.7% ✓ (n=12) | 97.2% ✓ | 0 ✓ |
Gorman, Jodi NP – Primary Care |
100.0% ✓ | 43.0% ▼ | 3.43 | 4.00 | 1.3% | N/A | N/A | N/A | 0 ✓ |
Hassan, Amal Family Medicine |
95.2% ✓ | 100.0% ✓ | 3.78 | 4.14 | 8.9% | 97.4% ✓ (n=38) | 80.0% ▼ (n=20) | 69.4% ▼ | 1 |
Kelly, Irene Family Medicine |
72.9% ✓ | 111.9% ✓ | 3.58 | 4.04 | 5.2% | 88.0% ✓ (n=25) | 81.3% ✓ (n=16) | 83.3% ✓ | 13 ▲ |
Lin, Jennifer Family Medicine |
66.2% ✓ | 129.9% ✓ | 3.75 | 3.93 | 3.1% | 96.1% ✓ (n=51) | 85.7% ✓ (n=21) | 80.6% ✓ | 13 ▲ |
Martinez, Christian PA – Primary Care |
100.0% ✓ | 56.7% ▼ | 3.39 | 3.40 | 2.4% | N/A | N/A | N/A | 0 ✓ |
Pontell, Sarah PA – Primary Care |
86.4% ✓ | 83.2% ▼ | 3.46 | 4.11 | 2.8% | N/A | N/A | N/A | 0 ✓ |
Riseman, Rebecca NP – Primary Care |
100.0% ✓ | 128.3% ✓ | 3.75 | 3.11 | 1.8% | N/A | N/A | N/A | 2 ▲ |
Tinsley, Ebony PA – Primary Care |
93.5% ✓ | 77.4% ▼ | 3.02 | 3.00 | 2.4% | N/A | N/A | N/A | 5 ▲ |
Tsai, Jennifer Family Medicine |
100.0% ✓ | 92.7% ▼ | 3.37 | 3.67 | 11.9% | 97.6% ✓ (n=83) | 100.0% ✓ (n=14) | 83.3% ✓ | 0 ✓ |
DAX ≥60% ✓ | wRVU ≥100% ✓ | E&M: informational | NPV: informational | LTR IP ≥86.4% | LTR Vid ≥81.2% | Quality ≥80% | OC <2 inst/mo ✓
N/A = APC (LTR and quality not applicable). Quality — = data not available. ▼ = below benchmark. ✓ = at or above. ▲ = flagged (open charts).
† If data is missing for any clinician, it is currently under investigation by the Analytics Department.